TERMS.

Website Terms of Use · Draft for internal review · 9 October 2026

These terms apply to use of the MASTERLABS website. Please read them before using the site.

1. About this website

This website is operated by [FULL REGISTERED COMPANY NAME], registered in [JURISDICTION] under company number [COMPANY NUMBER], with its registered office at [REGISTERED OFFICE ADDRESS] (“MASTERLABS”, “we” or “us”). The website provides general information about our product-development and manufacturing services.

2. Information on the website

We aim to keep website information accurate and up to date, but descriptions of capabilities, processes, specifications, availability and indicative timelines may change. Content is provided for general business information and should not be treated as a binding quotation, technical specification, promise of suitability or offer to contract.

3. Enquiries and commercial agreements

Submitting an enquiry does not oblige either party to proceed with a project and does not, by itself, create a manufacturing, development or supply contract. Any project scope, quotation, pricing, payment terms, lead times, minimum quantities, delivery terms, confidentiality obligations and intellectual property arrangements must be agreed separately in writing between the relevant parties.

4. Website intellectual property

Unless stated otherwise, the text, images, branding, design and other website materials belong to MASTERLABS or its licensors. You may view the site and use its content for legitimate internal business evaluation. You must not reproduce, distribute or commercially exploit website materials without permission, except where permitted by law.

5. Information you submit

You should provide accurate information that you are entitled to share. Submitting a project enquiry does not, by itself, transfer ownership of your intellectual property to MASTERLABS. However, the general enquiry form is not a substitute for a confidentiality or non-disclosure agreement. Please avoid sending highly confidential formulations, technical files or proprietary know-how before appropriate written arrangements are in place.

6. Acceptable use

You must not use the website unlawfully, attempt unauthorised access to systems or data, interfere with its operation, introduce malicious material, or submit fraudulent or abusive enquiries. We may take reasonable steps to protect the website and our systems against misuse.

7. Third-party links

Links to third-party websites are provided for convenience. We do not control those websites and are not responsible for their content or privacy practices.

8. Availability and liability

We do not guarantee uninterrupted access to the website. To the extent permitted by law, we exclude liability for losses arising from reliance on general website information or temporary unavailability of the site. Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. [LEGAL REVIEW REQUIRED: CONFIRM THAT THESE LIMITATIONS ARE APPROPRIATE FOR THE WEBSITE AND ITS USERS.]

9. Privacy

Our handling of personal information is described in our Privacy Policy. [VERIFY THE FINAL LIVE URL FOR THE PRIVACY PAGE.]

10. Changes to these terms

We may update these terms from time to time. The current version will be published on this page with its revision date.

11. Governing law

These terms are governed by the laws of England and Wales. Subject to any mandatory legal rules, the courts of England and Wales shall have jurisdiction over disputes relating to use of this website.

12. Contact

For questions about these terms, email enquiries@masterlabs.co.uk or write to [REGISTERED OFFICE ADDRESS].